This course focuses on how Design Thinking can be applied to the development of GovTech solutions. It provides an introduction to Design Thinking principles, exploring their relevance in the public sector to promote innovation. Learners will gain practical knowledge on adopting a design-based approach, enhancing stakeholder engagement, and addressing societal challenges. Topics include the Double Diamond model, service design, and case studies such as Spotify and migrant rights. Assessments will involve the analysis of academic papers, practical applications, and case studies. By the end of the course, learners will be able to apply design methodologies to real-world GovTech challenges.
- Course Owner: Mariana VIANA OLIVEIRA VILAS