Innovative Public Services: Knowledge Exchange

A few hours

Course details

The Innovative Public Services (IPS) Observatory (working title), analyses the landscape of technology-enabled innovative public services in Europe today, based on an extensive collection of cases. The case collection contains 330 cases of public services that make use of API, IoT, DLT and Blockchain, and AI.

One of the goals of the IPS Observatory, is to ensure wide knowledge sharing.

In this Webinar, Member States will share their experience with using  Artificial Intelligence (NL), and Blockchain (DE) in the public sector. In addition, the DE4EU project will present a pilot for a cross-border public service (SI).

Target audience

The primary target audience is composed of:-           Policy makers (EU, National and local levels) -           Public Services providers-           Innovation Stakeholders

Learning objectives

The learner will acquire  knowledge from use cases of emerging technologies to support Innovative Public Services. During the live course, the learner will also have the possibility to interact with the presenters and ask questions. 

Offered by

This content is offered by the European Commission. The European Commission is the European Union's politically independent executive arm. It is alone responsible for drawing up proposals for new European legislation, and it implements the decisions of the European Parliament and the Council of the European Union.

3.7 (6)


  1. Introduction
  2. The state of AI in the Dutch Public Sector – Results and approach of a country-wide scanning.
  3. Federal Blockchain-Infrastructure Asylum (FLORA) - Insights from the blockchain-based use cases in the German asylum procedure
  4. Piloting cross-border public services – An outlook from the DE4A project.
  5. Closing and outlook