This course addresses the various sections of the ISO/IEC 17025 standard in different lessons. This means having a look at general requirements, structural requirements, resource requirements and process requirements and finally at the requirements for the management system.

The scientific world has changed beyond recognition in recent years. The days when scientists produced reports and expected policy-makers to read and then act upon them are long gone! Through sharing of state-of-the art knowledge, interactive games and best practice examples, this course outlines the skills scientists need for their research results to have a bigger impact on policy and society in general.

• Making presentations of statistics more user-friendly • Integration of comprehensible infographics, tables and graphs into the communication • Why “analysis”? What is “analysis”? • The KISS-principle: Keep It Short and Simple • The importance of the media vs. other user groups • The importance of headlines and titles • Storytelling as a useful tool to communicate statistics • Importance of writing communication skills. Writing in a clear, concise and simple manner for different audiences: pupils and teachers, students and researchers, journalists, general audience. • Social media and websites in statistics – good and bad examples from Statistics Poland and Norway