Solutions!
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Owner: Hello, we received several negative reviews this week.
Receptionist: Yes, the clients have complained about the cleanliness of the rooms and the lack of activities proposed.
Owner: That is very worrying, we need to resolve this problem. Do you have any ideas?
Receptionist: Perhaps you could organise a training session about cleaning, for the employees.
Owner: That is a good idea. And for the lack of activities? What can we do?
Receptionist: I propose contacting the city museums and theme parks. We could create a partnership and offer discounts on the entry fee.
Owner: Excellent idea. That way, we can diversify the activities we offer. Do you have any other suggestions?
Receptionist: It would be nice to add some nice touches to the rooms, chocolates for example.