Dear community,
We have received the results of the survey you filled in a couple of month ago and it turns out many of you are not aware of the OLS Helpdesk and the attached email address. To make you feel supported I will share the details of the OLS Helpdesk here.
Finding Support
You can contact the OLS Helpdesk anytime you’re struggling
with technical or other issues with the OLS Platform and EU Academy. For questions
about the forums, the content, your mobility experience, etcetera you can always
contact me as your dedicated Community Manager directly via DM.
How to contact the OLS Helpdesk
You can reach out to the OLS Helpdesk via this email
address; eu-academy-support@ec.europa.eu
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I hope this will help you with navigating the platform :-)
Warm wishes,
Marieke (OLS Community Manager)
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