"Ask the Community" Forum

OLS Spanish: Live Tour and Q&A (5 March 2025)

OLS Spanish: Live Tour and Q&A (5 March 2025)

by Bernat OLS Community Manager -
Number of replies: 16

¡HOLA!

Are you new to OLS or curious about the opportunities available in the Spanish Learning Community and Resources?

Join us on 5th March at 15:00 (Spanish time) for our first live tour and Q&A session! This informal event will introduce you to the Spanish community, helping you explore the platform and make the most of everything it has to offer. It’s also a great opportunity to ask any questions you may have about OLS in general and the Spanish community in particular.

No registration is needed, but feel free to drop a comment below to let us know you’re interested! You can also share your questions in advance, and I’ll make sure to address them during the session.

The link to the session is available HERE.

The event will be conducted in either Spanish or English, depending on the participants' language level.

¡NOS VEMOS EL DÍA 5! :-)

Bernat, OLS Community Manager – Español

In reply to Bernat OLS Community Manager

Re: OLS Spanish: Live Tour and Q&A (5 March 2025)

by Xavier GALLENNE -
Por fin tengo tiempo el miércoles. Espero escucharte en castellano que casi no entiendo nada de ingles.
Cuanto tiempo tengo que planificar ?
In reply to Xavier GALLENNE

Re: OLS Spanish: Live Tour and Q&A (5 March 2025)

by Bernat OLS Community Manager -
Buenos días, Xavier. Me alegra que puedas unirte. En función del nivel que tengan los participantes, lo haremos en inglés o en castellano. Al principio de la sesión os preguntaré vuestro nivel tanto de castellano como de inglés y utilizaré la lengua que entienda la mayoría. En cualquier caso, intentaré ser lo más inclusivo posible para que todo el mundo comprenda las explicaciones. Si hay preguntas, se podrán hacer en ambas lenguas. No te preocupes. Nos vemos la semana que viene y gracias de nuevo por el interés :-)
In reply to Bernat OLS Community Manager

Re: OLS Spanish: Live Tour and Q&A (5 March 2025)

by Christine Braun -
I am in too. My main problem are technical problems like: - even though kids have their EU login details they cannot login / - sometimes they can login but the videos (apart from the introductory video) are without sound.
In reply to Christine Braun

Re: OLS Spanish: Live Tour and Q&A (5 March 2025)

by Bernat OLS Community Manager -
Hello, Christine :-)

I'm happy that you’ll be joining us! I'm sorry to hear that you and your students are experiencing technical issues. Could you let me know which videos you’re referring to that have no sound? If possible, please send me the link or a screenshot so I can forward it to the appropriate team.

During the session, I will mainly focus on showing you how to navigate and make the most of OLS, especially the Spanish community. You’ll also have the chance to ask any questions, and I’ll do my best to answer all of them. If any of your questions are related to technical issues and I don’t have an immediate answer, I’ll make sure they reach the relevant team and get back to you as soon as possible.

¡Muchas gracias y nos vemos la semana que viene! ¡Saludos!
In reply to Christine Braun

Re: OLS Spanish: Live Tour and Q&A (5 March 2025)

by Bernat OLS Community Manager -
Hello again, Christine! 

As mentioned during the session, try using a different browser to see if you experience the same issues with the sound; sometimes that helps.

Regarding the login, I checked with my colleague, and we may now know what’s going on.

From what I understand, some of your students can’t log in after creating their accounts on EU Academy. Sometimes, when logging in, you have to choose a verification method. Click on the little arrow and select password, then enter the password and proceed with the login.

Have you tried that already? If not, could you test it with your students and let me know?

Password 
Password 2
Password inserted
Redirection
In reply to Bernat OLS Community Manager

Re: OLS Spanish: Live Tour and Q&A (5 March 2025)

by Christine Braun -
Thanks a lot. I've just tried it and it worked for me. Another issue is that when you access the course (My Spanish course A1) some kids do not get the audio. Is there any help?
In reply to Christine Braun

Re: OLS Spanish: Live Tour and Q&A (5 March 2025)

by Bernat OLS Community Manager -

Yay! I hope it works for your students as well :-)

Regarding the audio, ask them to try different browsers. From what I know, Chrome tends to work best. If nothing changes, send me the link or the name of the problematic modules, and I'll take a look at them with my team!

¡Gracias!

In reply to Bernat OLS Community Manager

Re: OLS Spanish: Live Tour and Q&A (5 March 2025)

by Bernat OLS Community Manager -
¡Hola a todos y a todas! :-)

Muchísimas gracias por haber participado en la sesión. Espero que todo haya quedado más o menos claro. Si tenéis cualquier duda o pregunta adicional, no dudéis en decírmelo en este tema de discusión o en abrir un nuevo hilo en el foro "Ask the Community."

Respecto a la pregunta que ha surgido sobre si es posible descargar los cursos, he consultado con mis colegas y, desgraciadamente, no es posible.

¡Saludos!