Crisis Management and Governance in Tourism
Detalii curs
Embark on a comprehensive learning journey through our e-learning course on crisis management and governance in the tourism industry. This course has been designed within the framework of the European Commission project Crisis Management and Governance in Tourism in order to equip you with essential knowledge and skills. With a series of engaging modules, you will delve into topics such as crisis readiness, governance models, risk landscape evaluation, crisis management resilience, stakeholder engagement, and best practices for crisis response. From understanding the fundamentals to creating action plans and utilising data for crisis management, each module offers valuable insights and practical guidance.
Public tinta
The target audience for this e-learning course is broad and includes all individuals involved in the tourism industry, as well as those from the public sector who are engaged in tourism-related activities. This encompasses professionals from various sectors such as hospitality, travel, tour operations, destination management, event management, and related fields, as well as public sector employees involved in tourism initiatives and governance. This course is designed to benefit anyone seeking to enhance their understanding of crisis management and governance within the dynamic landscape of the tourism industry.
Obiective de invatare
The learning objectives for this course include understanding crisis management in tourism, assessing readiness, exploring governance models, analysing the risk landscape, strengthening resilience, engaging stakeholders, using data for decision-making, developing action plans, and effective crisis response and recovery in tourism. These objectives aim to equip participants with the knowledge and skills necessary to navigate and manage crises effectively within the tourism industry.
Oferit de
Continut oferit de Comisia Europeana.The European Commission is the European Union's politically independent executive arm. It is alone responsible for drawing up proposals for new European legislation, and it implements the decisions of the European Parliament and the Council of the European Union.
Orar
- Module 0 - Your Learning Jouney
- Module 1 - Introduction to Crisis Management in Tourism
- Module 2 - Assess your Crisis Readiness
- Module 3 - Your Governance Model
- Module 4 - Your Risk Landscape
- Module 5 - Assess and Strengthen your Crisis Management Resilience
- Module 6 - Who else is involved?
- Module 7 - Using data to manage crises
- Module 8 - What to do when a crisis hits? Measures and best practices
- Module 9 - Create your action plan
- Module 10 - The crisis management plan
