Design Thinking Methodology for Stakeholder Engagement in GovTech

Less than an hour
Beginner

Course details

This course focuses on how Design Thinking can be applied to the development of GovTech solutions. It provides an introduction to Design Thinking principles, exploring their relevance in the public sector to promote innovation. Learners will gain practical knowledge on adopting a design-based approach, enhancing stakeholder engagement, and addressing societal challenges. Topics include the Double Diamond model, service design, and case studies such as Spotify and migrant rights. Assessments will involve the analysis of academic papers, practical applications, and case studies. By the end of the course, learners will be able to apply design methodologies to real-world GovTech challenges.

Target audience

Start-ups and SMEs, public buyers, Interoperable Europe Portal community members and those we encourage to become members, public sector and policymaker stakeholders at all levels (i.e. EU/Central Public Administration/municipal/regional levels); academics; students of EU or public policy/Design thinking/stakeholder engagement in service and product design

Learning objectives

The following learning objectives should result from the course:
  • Understand the impact of citizen engagement in shaping GovTech solutions.
  • Apply Design Thinking tools and methods to develop user-centred innovative solutions.
  • Foster collaboration and multi-stakeholder participation to address complex societal challenges through co-design approaches in the public sector.

Offered by

This content is offered by the European Commission. The European Commission is the European Union's politically independent executive arm. It is alone responsible for drawing up proposals for new European legislation, and it implements the decisions of the European Parliament and the Council of the European Union.

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Schedule

  1. Welcome!
  2. Lecture 1
  3. Lecture 2
  4. Lecture 3
  5. Lecture 4
  6. Quiz
  7. Feedback
  8. Certificate of completion
  9. !! Report Any Technical Issue Here !!

Tags

innovation
interoperableeurope
govtech
stakeholderengagement
greentransition

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