Hi everyone!
Now that some of you have had a few weeks to get to know the new OLS platform a bit, I thought it would be a great idea to have a forum topic dedicated to some of the most frequently asked questions. I hope this will serve as a resource for you as well as a place for everyone to share their tips and helpful advice.
Let's start with the most frequently asked question:
THE ASSESSMENT - How do I take it? Will I be invited? Is there a Certificate?
From EU/Erasmus, “The language assessment is compulsory only for Higher Education students and recent graduates whose mobility program lasts 14 days or more.
(Please note: this does not apply to Staff” participants. Staff participants are not required to take the language assessment.)We are working hard to allow you to download a pdf with the results of your language assessment. In the meantime, as a temporary solution, please take a screenshot of your results page.”
4. Check this link for the steps to take the test and how to find your results. Please note that the developers are working on simplifying how to find your grades. :)
SAFETY GUIDELINES - Keeping a fun, welcoming, and warm community for all!
Everyone's welcome! But, please remember that this is the internet and we hope that in addition to following the safety guidelines in the House Rules/Netiquette, you also take some precautions regarding your private information. We recommend that you do not share on any public platform: your email address, phone number, or information related to your mobility grant (i.e., the grant number, etc).
In compliance with the EU's privacy policies and GDPR, Community Managers cannot communicate with you using your private email. If you wish to contact us privately (instead of using the forum), you're welcome to send us a private message. You can find this feature in the drop-down menu next to your name - it's where your Dashboard is.
NAVIGATING THE PLATFORM
Go have fun exploring the platform to see how everything works! We
will host Open Days and webinars to help you deepen your
understanding of the platform, but we definitely encourage you to
wander about and get to know it. During our Open Days, you can share
your tips with each other and anything else that would be
helpful!
NOTIFICATIONS - Don't miss out!!
We don't want you to miss anything! So be sure that you add OLS to
your email contacts. We don't want our messages going to the Spam
folder.
What are notifications anyway? Great questions!!
Notifications are for all sorts of activities that will help you have
a great experience on the platform. For example: Updates to the
Calendar, Announcements, webinars & online hangout sessions,
in-person events, and much more! Go to your Profile (under Dashboard)
to make sure you're all set up to receive the information you want.
IMPORTANT: At 5 pm daily, the OLS platform sends its digest directly to your
personal email address. Another reason to make sure our messages do
not go to your Spam!
BENEFICIARIES - Teachers,
Mobility Program Managers, Student Supervisors, etc.
Beneficiaries
are also a very important part of our community! We know that you are
the other half of supporting learners during their mobility program.
While we have lots of information on our OLS
Assistance page for Beneficiaries, there are some
administrative questions Community Managers can not answer because we
do not have access to administrative information. In addition to
checking our OLS
Assistance page, we recommend that you contact your
National
Agencies which you can find on the European Commissions
site.
That's
it for now! But feel free to add anything else to this thread. Maybe
you have a tip? Maybe a question? Jump right in and share!
Happily
yours,
Iya - OLS Community Manager - English