OLS assistance

Apologies for the inconvenience caused! The platform is temporarily facing a technical issue and is not offering you full service. Our back-end team working to fix the issue. You will be informed as soon as the issue have been solved.

• I would like information on which data OLS collects and its data protection policies. Where can I find your privacy statement?
• I cannot find an answer to my technical question here.
• There seems to be no BEN USER login for the new OLS. Will there be a dashboard page for institutions? If yes, could you please share with us required information?
• I cannot access my OLS language assessment results.
• Help! I was not able to complete my language assessment before the new OLS platform went live, and I was not able to hand it in on time. What do I need to do now?
• What is the purpose of the OLS forum?
• I am supervising mobility participants who need to complete the OLS language assessment. What should I tell them?
• As a Beneficiary I cannot find the information I need related to OLS.
• I am a beneficiary and I cannot find an OLS dashboard to monitor my mobility participants.
• I find it difficult to learn a new language in immersion.
• I don’t agree with my level of the OLS language assessment.
• How can I start my OLS language course?
• There is no OLS content for my language level.
• How can I obtain the results of my language assessment and retrieve a certificate?